Ontario
HAMILTON
Dentist
active
53102
35
General Certificate
1974 University of Zagreb, Croatia (local name: Hrvatska)
Eastgate Dental Centre
Jackson Square Dental Office
No associations
ServiceRating
Nikola Prodanovic has received 6 rating(s) and 5 review(s), resulting in an average rating of 3.29 on a scale from 1 to 5. The overall rating for this dentist is good.
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Annon Person
I have been a patient at eastgate dental for almost 10 years. In the beginning this practice was excellent, friendly, and provided good service. In the past year or so the service has declined - wait times up to 1.5 hrs past appointment time, dental administrators who regularly make appointment and billing errors, and an overall attitude that the patient is privileged to be seen by them rather then the acknowledgment that I am the customer and spending my benefit dollars with them. The dentists (most not all) are typically aloof, with Dr Prodanovic being quite rude. Last appointment he mocked me, yes actually mocked me openly in front of others for saying that the freezing was not working very well. There are plenty of other dentists and I can spend my dental dollars elsewhere just as easily. Your fired Eastgate Dental.
Was this review helpful to you? Rating [ 2.00 ]
Unknown
I knew I had to do a root canal but he was so rude about it when I was asking about costs. His tone and his attitude is what initially made me feel uncomfortable, so I figured well he must be good at his practice then to make up for his inability to communicate with his clients. So I proceeded with the root canal, didn't take very long to be honest and 2 days later I have a huge inflammation in my gums! I went in and he said I would need surgery and would be needed to be referred to a periodontist and I was like okay, so.... is this a result of the root canal? And he got so defensive but yeah now I have a failed root canal and I need to go undergo gum surgey. Sweet
Was this review helpful to you? Rating [ 1.50 ]
Kathleen Larmand
In my 57 years of going to a dentist I have NEVER left in tears because of the harsh, rude and mean treatment from a dentist. Being fairly new to Hamilton I needed a dentist and ended up calling Eastgate Dental Clinic for an emergency appointment. Reception was very helpful and friendly and I got in very quickly. But that was where the pleasant experience ended. Dr. Prodanovic made sure that I heard he wasn't pleased to have an emerg patient. I had an abcessed tooth, having had a few of these I new the symptoms. He was very intimidating and gave me no option other than to have the two teeth pulled. When I tried to question about another option he butt in and again asked if I wanted them pulled or not. I should have stood my ground or just got up and left, but having been so intimidated I said to pull them as I new that would be the end result any way. He didn't freeze me properly and I was in great pain when he pulled my teeth, to the point of shaking and tears running down my face. When I left in tears he didn't say a word and gave me no medication for the infection. I was so upset I just paid my bill and left. Maybe the Eastgate Dental Clinic is, other than him, a good clinic, but I will never go back to find out. I communicated to the receptionist about my experience and was told I wasn't the only one to feel this way. Why would a clinic keep such a Dr. on it's staff?
Was this review helpful to you? Rating [ 1.75 ]
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